Privacy notice
We respect your information. This notice explains what we collect, why we collect it, and how we use it when planning experiences.
Information we may collect
- Contact details you provide (name, email, phone)
- Request details (preferred date, traveler count, and message notes)
- Optional planning preferences (budget range, lodging help, contact method)
- Accessibility notes if you choose to share them
How we use your information
- To review availability and coordinate the experience details
- To respond to support requests and traveler questions
- To send confirmations and practical updates related to your request
- To improve clarity and service quality based on aggregated feedback
Sharing and safeguards
We keep sharing limited and only when it supports your request.
- We may share necessary information with service providers involved in delivering the experience
- We use reasonable safeguards to protect your information from unauthorized access
- We do not sell your personal information
Your choices
- Update or correct your request details by contacting support
- Opt out of email notifications if you no longer want updates
- Ask questions about how your information is handled
Retention
- We keep information as needed to process requests and provide support
- We retain records for a reasonable period consistent with business needs and applicable rules
Questions about privacy?
Visit our support desk and include “privacy” in your message. We’ll point you to the right next step.
Note
This privacy notice is designed for clarity. If you need more detail about specific data handling, contact support and we’ll help.